WhatsApp API for Business & Who All Can Use It

4 Advantages of WhatsApp Business API you can't missIntroduction – 

Small and medium scale businesses are also expanding day by day. Besides all of that, every business these days have more than 20-50 customers and their customer base are increasing day by day. With the advancement in technology, people have started using the modern platforms like what’s app business and so on, to connect with the consumers. You can also choose to connect in a better way with your consumers, which is more enhanced like that of, WhatsApp API. WhatsApp API for business is an application that lets users connect with their customers as well as millions of other people all around the earth. 

Who Can Use WhatsApp API – 

WhatsApp API for business can be used by the people who have a larger customer number. If you just have few customers then, one of the best applications that you can switch to is, WhatsApp Business. Besides all of that, the next business or person, who can use this API application is the one who has a greater communication volume. If you have a constant communication with your customers, regarding the products and other items of sale in your business, then one of the best things that you can do is to use the WhatsApp API for business and see the change. 

Integration of WhatsApp API with Other System – 

If you are using WhatsApp API, and then one of the main benefits which you can get is from the integration which the WhatsApp uses. The API WhatsApp can combine with CRM system, and e-commerce platform, which is one of the greatest advantages for you, as the API can integrate with these systems. Then, there is also compliance requirements which the WhatsApp API for business follows. If you are in an industry, which is healthcare or finance, then you can offer pre-approved message templates & comply with the WhatsApp policies. 

Chatbot Options – 

Another best part that, you will notice about WhatsApp API is that, there is a feature of chatbots, which allows you to solve the common queries of the customer. And, also send support messages and query related messages. Besides, having an automated messaging system, they also have messaging templates system, in which you can send notifications and alerts and other important business-related messages to the consumers. Then, there is also an option for media sharing, in which you can share photos, media, videos, and other sorts of products related photos and so on. 

Conclusion – 

There are several benefits of having WhatsApp API for business. But at the same, time it is important for you to know that whether it is suitable for your business or not. Moreover, it is a paid service. So, make sure that you want to avail this service, especially if your business is large one.